A: Please make sure the distance between phone and device less than 0.5m

Please make sure the device is not under low battey.if there is still problem after 1.5hours charging,Please cantact us.

2. Can not connect the devicewith app?

A:  Some smart phone bluetooth service will be abnormal when reboot.Please reboot the smart phone for pairing device.

3. Why the android mobile disconnect?

  A: Android mobile phone system memory management will be forced to turn off the background APP, you need to turn off the power saving mode or pull the APP into the system housekeeping green background inside, APP will not be forced to close.APP must be running

in the background, bluetooth will not automatically disconnect.

4. No incomming call or message notification?

A: Please see the splution of the APP into “setting”-“FAQ” to find how to resolve this problem

  1) We accept Alipay, Paypal ,West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.

  2) Payment must be made within 3 days of order.

  3) If you can\'t checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.

1) If you are in Brazil, the delivery time is 25-90 days, no matter what kind of shipping way, because of the custom.

2) If you sellect DHL/FedEx/TNT/UPS Expedited, might need to pay some tax when you signed the box.

3) If you are from Brazil, Chile and Argentina, and select DHL/FedEx/TNT/UPS, please provise us your VAT number to help the goods pass the custom fasterly.

4) If you are from Brazil, Chile and Spain, and select UPS shipping way, you need to show up the payment proof when you get the box.

5) If you are from Switzerland, Sweden, Austria, and select TNT shipping way, you need to show up thepayment proof when you get the box.

6) If you are from Germany, and select TNT shipping way, please provise your company code

7) If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!

1) You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.

2) All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order number.

3) We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.

4) We will bear all the shipping cost if the product(s) is (are) not as advertised.

If you are satisfied with the order, please make 5 Stars feedback to the order, it is better if you can share photos to show us the details feedback rating. We will give you discount coupons  .If you are not satisfied with the order, please contact us within 24 hours, we will stay with you until solve the problem.